Shipping & Delivery Policy

At Heloson, we primarily sell digital products such as eBooks, guides, PDFs, and downloadable educational content.

Digital Product Delivery

All products available on our website are delivered electronically. No physical product will be shipped unless explicitly mentioned on the product page.

After successful payment, customers will receive:

• A download link on the order confirmation page, and/or
• A download link via the registered email address

Delivery is usually instant but may occasionally take a few minutes depending on payment processing and technical factors.

Delivery Issues

If you do not receive your digital product within a reasonable time, please:

• Check your spam/junk folder
• Ensure your email address was entered correctly during checkout
• Contact us at support@heloson.in

We will make reasonable efforts to assist you in accessing your purchased product.

Download Access

Customers are responsible for:

• Providing a valid email address
• Ensuring their device supports PDF or downloadable file formats
• Maintaining internet access required to download the files

No Physical Shipping

Since our products are digital in nature:

• No courier or postal delivery is involved
• No shipping charges apply unless specifically stated
• No tracking number will be provided for digital-only purchases

Contact Information

For any delivery-related questions, contact:

📧 support@heloson.in

Website: Heloson.in