Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Heloson! The terms “we”, “us” and “our” refer to Heloson. Heloson operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with access to our digital products and services (the “Services”). Heloson is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence.
To use the Services, including purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, and payment details. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
SECTION 2 - OUR PRODUCTS
Heloson primarily sells digital products including eBooks, export guides, downloadable PDFs, educational resources, and other digital content.
After successful payment, customers receive access to downloadable digital content. No physical product will be shipped unless explicitly mentioned.
We make every effort to ensure that our digital products are accurate and accessible. However, we do not guarantee that the content will meet every individual expectation or produce specific business, export, or financial results.
All product descriptions and pricing are subject to change at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Heloson reserves the right to accept or decline your order for any reason.
Your order is confirmed only after successful payment processing.
Due to the nature of digital products, all sales are final and non-refundable except where required by applicable law or specifically mentioned in our Refund Policy.
You agree that your purchases are for personal use only and not for unauthorized resale or redistribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice.
You agree to provide current, complete and accurate payment and billing information for all purchases made through our Services.
You represent and warrant that:
- The payment information you provide is accurate and authorized
- You are legally permitted to use the payment method
- Charges incurred by you will be honored by your payment provider
Applicable taxes may be charged where required by law.
SECTION 5 - DIGITAL DELIVERY
All products sold through our Services are digital products delivered electronically.
After successful payment, download access or product delivery details will be provided via email or through the website.
Delivery times may vary depending on payment processing and technical factors. If you do not receive your digital product within a reasonable time, please contact us at support@heloson.in.
You are responsible for providing a valid email address and ensuring that your device can access the digital files.
SECTION 6 - INTELLECTUAL PROPERTY
All content available on our Services, including but not limited to eBooks, PDFs, text, graphics, logos, videos, branding, downloadable materials, and digital products are the intellectual property of Heloson and are protected by copyright and intellectual property laws.
Customers may not:
- Reproduce
- Resell
- Redistribute
- Share
- Upload
- Copy
- Modify
- Commercially exploit
any part of our digital products without prior written permission from Heloson.
Unauthorized use may result in legal action.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services which we do not monitor or control.
Your use of such tools is entirely at your own risk and subject to the terms of the respective third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites. Accessing third-party websites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Heloson is powered by Shopify, which enables us to provide the Services to you.
However, all purchases are made directly with Heloson, and Shopify is not responsible for any products, services, or transactions between you and Heloson.
SECTION 10 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy.
By using our Services, you consent to the collection and use of information as described in our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit feedback, suggestions, reviews, or ideas to us, you grant Heloson a worldwide, royalty-free, perpetual license to use, reproduce, modify, and publish such feedback for business purposes.
You agree that your feedback will not violate any law or third-party rights.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors or cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate intellectual property rights
- To distribute malware or harmful code
- To spam or conduct fraudulent activity
- To scrape, copy, or automate unauthorized access to the Services
- To redistribute our digital products illegally
Violation of these Terms may result in termination of access to our Services.
SECTION 14 - AGENTS
Any automated software, bots, or AI agents accessing the Services must comply with all applicable laws and these Terms.
We reserve the right to restrict or block automated access to the Services.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.
All provisions relating to intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and digital products are provided “as is” and “as available” without warranties of any kind.
The information provided in our digital products is for educational and informational purposes only. We do not guarantee any specific business, export, financial, or commercial results from using our content.
We do not guarantee uninterrupted or error-free access to the Services.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Heloson shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use of the Services
- Your inability to access the Services
- Errors or omissions in digital products
- Business losses
- Financial losses
- Decisions made based on our content
Your use of the Services is entirely at your own risk.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Heloson, its affiliates, partners, employees, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service, together with our policies, constitute the entire agreement between you and Heloson regarding your use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our written consent.
We may transfer or assign these Terms without notice.
SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of our Services shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
SECTION 23 - DIGITAL PRODUCT USAGE
All digital products purchased from Heloson are licensed for personal use only unless otherwise specified.
You may not:
- Share download links
- Upload products to public platforms
- Resell or redistribute products
- Copy content for commercial purposes
Violation of these terms may result in legal action and permanent suspension of access.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting updates on our website.
Your continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Business Name: Heloson
Website: Heloson Official Website
Location: Mumbai, Maharashtra, India